How Fast Do B2B Companies Respond to Inbound Leads?
B2B companies can be surprisingly slow to respond to inbound leads. A Harvard Business Review study of 2,241 US companies found an average response time of 42 hours, while 23% of companies never responded at all. Research on lead response also found that contacting a lead within five minutes made it 21× more likely to be qualified than contacting them after 30 minutes.